Ticket Pre-sale System for National Natural History Museum of China
Fome > FAQ
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Q: Can foreign visitors purchase student tickets and senior tickets?

A:Yes, students need to bring their student ID when entering the museum, and the elderly need to bring a certificate that can prove their age when entering the museum.

Q:What is the limit on the number of people who can enter the museum?

A:When the instantaneous passenger flow reaches the peak, flow restriction measures will be taken. In order to ensure the safety and quality of your visit, please avoid holidays and peak periods.

Q: Can I use my household registration book instead of my ID card?

A:Yes, but please note that the household registration book can only replace the ID card, not the student ID card or other documents.

Interpretive service

1. Audio guide rental

Audio guides are available for rent at the museum. Apply at the information desk with your valid ID.

2. Full-time docent

The museum arranges full-time docents to provide free Chinese interpretation services for visitors. Guided tours are also available for a fee, so please contact the information desk.

3. Volunteer docents volunteer

There are volunteers in the exhibition hall from time to time, please pay attention to listen to the broadcast of the day. Thank you for your understanding and support.

Travel Agency FAQ

How do teams and schools apply for an account?

1、After providing business license, business qualification certificate and other relevant materials online, wait for review.

2、The registration can be completed only after the review is passed. The review period is 2 working days.

How do I change my ticket?

If the pre-sale ticket is not used, you can apply for a refund or change on the platform before 16 pm on the day of the reserved visit, and you cannot apply after the time limit.